Catholic Family Services offers therapeutic counselling services to

families, couples, individuals and children.

At Catholic Family Services of Prince Albert we provide counselling in the following areas:

Client Rights and Responsibilities

AS A CLIENT YOU HAVE THE RIGHT....

• To be treated with dignity, equality, and respect.
• To a safe counselling environment, free of harassment or abuse.
• To be an active participant in determining an individual plan for your treatment. The therapist will facilitate this process.
• To be informed clearly and concisely by the therapist about the available options and recommended strategies.
• To seek a second opinion if you disagree with the plan.
• To ask your therapist about his/her training and experience in the issue you are dealing with.
• To know what the therapist has written in your file.
• To be protected from information disclosure without a signed consent.
• To confidentiality, unless
  • a life is in danger
  • a child requires protection
  • a subpoena, warrant or order is issued and your therapist is called to testify

Staff will not acknowledge you outside the office unless such is initiated by you.

AS A CLIENT YOU ARE RESPONSIBLE …..

• To do the work and readings that you have agreed to for successful completion of your program plan. Your therapist may discontinue service if there is a lack of follow through.
• To arrive on time, and if there is reason to re-book, to do so with 24 hours notice.
• To notify the office should your phone number or address change.
• To ask questions if you do not understand something during the session.
• To maintain confidentiality in regard to other people who you encounter seeking counseling services at the office or in groups.
• To pay the fee for service, to apply for Employee Assistance Program (EAP) support, or make other financial arrangements for payment.